Since MACC primarily focuses on financial services, the return policy is applicable only to any physical products or materials provided by the app (e.g., promotional items, documentation, or welcome kits). The terms are as follows:
To initiate a return, users should contact our customer support team. The cost of shipping the returned item is the user’s responsibility unless the return is due to an error on our part, such as delivering a defective or incorrect item. Once the returned item is received and inspected, refunds will be processed within 7–14 business days. The refund amount will be credited to the original payment method or provided as store credit, as applicable.
Shipping for physical items will typically occur within 5 days after order confirmation. Delivery times may vary depending on the user’s location and the selected shipping method. Any applicable shipping charges will be displayed during checkout, and free shipping may be offered for orders above a specified value as part of promotional offers.
